Credit Controller

  • Shenstone
  • Mar 13, 2018
Accounts Assistant

Job Description

Job Title: Credit Controller Based in the heart of the Midlands, we have been specialising in TV and Film Accommodation and Travel services since 1985. We now have a fantastic opportunity for a credit controller to join the team. Working as part of a team providing a comprehensive, accurate and timely accounting service which will enhance the position of the company. As Credit Control you will be involved in the following duties: • Proactively manage debt collection on assigned accounts. • Maintain accounting system diary ensuring all communications are accurately recorded/documented in a timely manner. • Issuing of statements to clients. • Resolution of queries to secure payments from customers. • Prioritise and manage workload whilst maintaining a high level of customer service and satisfaction. • Escalate problem accounts to the Team Leader – Credit control with supporting documentation of actions and events. • Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts. • Preparation of files for debt collection agencies. • Assist in ad-hoc duties as required Skills: • Financial qualification (ACCA, ACA, AAT) – Advantageous • Reconciliation background or prior commission related role preferential. • Excellent numeric ability, Logic and analytical skills, attention to detail. • Excellent computer skills particularly in Microsoft Excel • Ability to deal with high profile/key accounts • Excellent problem solving skills • Good written and verbal communication skills • Working well under pressure whilst maintaining accuracy • Strong interpersonal skills • Ability to work to strict deadlines • GCSE Math / English / IT s; A-C or Equivalent • Extensive relevant credit control experience with a proven track record in debt collection. Team skills: • Develops mutually supportive and effective working relationships with members of the team, and provides cooperation and input whilst informing others of own activities and progress. • Is regarded as open and approachable, takes time to listen to the views and ideas of others. • Ensures that the Team Leader – Credit Control is fully updated on progress and any issues that might affect the client relationship. • Ability to cope with change, to be flexible and handle difficult situations. To be considered for this role, please apply today.